Precious Eyes Support
We're here to help you protect your vision and maintain healthy screen habits.
Precious Eyes Support
We're here to help you protect your vision and maintain healthy screen habits.
Frequently Asked Questions
1. Why aren't my break reminders triggering?
Make sure Precious Eyes has permission to send notifications and run in the background. On Android, go to your phone's Settings > Apps > Precious Eyes > Battery and select Unrestricted or Optimized so battery savers don't close the background timer loop.
2. How do Emergency Overrides work?
If you are in an important meeting or deep focus mode, tap the override option on the active break prompt or within the app toggle to temporarily snooze reminders.
3. Is my usage data stored on your servers?
No. Precious Eyes operates on a strict zero-data-collection policy. All your reminder intervals, settings, and logs remain 100% on your local device.
4. How do I report a bug or request a feature?
Reach out to us directly! Please include your device model, Android OS version, and a brief description of the issue in your email.
Frequently Asked Questions
1. Why aren't my break reminders triggering?
Make sure Precious Eyes has permission to send notifications and run in the background. On Android, go to your phone's Settings > Apps > Precious Eyes > Battery and select Unrestricted or Optimized so battery savers don't close the background timer loop.
2. How do Emergency Overrides work?
If you are in an important meeting or deep focus mode, tap the override option on the active break prompt or within the app toggle to temporarily snooze reminders.
3. Is my usage data stored on your servers?
No. Precious Eyes operates on a strict zero-data-collection policy. All your reminder intervals, settings, and logs remain 100% on your local device.
4. How do I report a bug or request a feature?
Reach out to us directly! Please include your device model, Android OS version, and a brief description of the issue in your email.
Frequently Asked Questions
1. Why aren't my break reminders triggering?
Make sure Precious Eyes has permission to send notifications and run in the background. On Android, go to your phone's Settings > Apps > Precious Eyes > Battery and select Unrestricted or Optimized so battery savers don't close the background timer loop.
2. How do Emergency Overrides work?
If you are in an important meeting or deep focus mode, tap the override option on the active break prompt or within the app toggle to temporarily snooze reminders.
3. Is my usage data stored on your servers?
No. Precious Eyes operates on a strict zero-data-collection policy. All your reminder intervals, settings, and logs remain 100% on your local device.
4. How do I report a bug or request a feature?
Reach out to us directly! Please include your device model, Android OS version, and a brief description of the issue in your email.
- More about Precious Eyes Android App:
📱 Core Functionality
What does Precious eyes do?
It’s a simple, lightweight eye care app which helps you take a screen break following the 20-20-20 rule to keep your eyes relaxed and moist.What happens if I permit display over other apps?
This is the main functionality of the app, which blocks the screen every 20 minutes to help you take a digital break.
🛡️ Permissions & Safety
Is it safe if I give permission to Display over other apps?
It’s absolutely safe. Because this is an ad-free app, you do not get any third-party notifications or unprompted screen blocks.
⏱️ Custom Modes
What is focused mode?
This mode will make sure you can work seamlessly for a given number of minutes without the screen blocker interrupting you.
🔋 System Settings
What is battery optimization and why do we have to stop optimization for Precious Eyes?
To optimize battery efficiency, the Android system tries to kill idle apps when your phone is not in use or delay their alerts. Because this app is not active when your phone is locked, there are chances that its internal timer could be hampered. Disabling battery optimization is required to keep the app running in the background so it can send your break notifications properly on time. This will not impact your battery usage, as the app uses a very minimal amount of power.
- More about Precious Eyes Android App:
📱 Core Functionality
What does Precious eyes do?
It’s a simple, lightweight eye care app which helps you take a screen break following the 20-20-20 rule to keep your eyes relaxed and moist.What happens if I permit display over other apps?
This is the main functionality of the app, which blocks the screen every 20 minutes to help you take a digital break.
🛡️ Permissions & Safety
Is it safe if I give permission to Display over other apps?
It’s absolutely safe. Because this is an ad-free app, you do not get any third-party notifications or unprompted screen blocks.
⏱️ Custom Modes
What is focused mode?
This mode will make sure you can work seamlessly for a given number of minutes without the screen blocker interrupting you.
🔋 System Settings
What is battery optimization and why do we have to stop optimization for Precious Eyes?
To optimize battery efficiency, the Android system tries to kill idle apps when your phone is not in use or delay their alerts. Because this app is not active when your phone is locked, there are chances that its internal timer could be hampered. Disabling battery optimization is required to keep the app running in the background so it can send your break notifications properly on time. This will not impact your battery usage, as the app uses a very minimal amount of power.
Still Need Help?
Contact our team directly via email:
support@vytris.com
(We typically respond within 24–48 hours on business days.)